HIPAA & Mental Health Act Compliant

Privacy & Data
Protection Policy

Confidentiality is the cornerstone of recovery. We employ bank-grade security protocols to protect your sensitive medical information.

Data Protection Officer

Questions about your data? Contact our DPO directly.

Email DPO

Our Commitment

At Viventia Foundation, we understand the sensitivity of addiction and mental health treatment. We are legally and ethically bound to protect your privacy. This policy outlines exactly what we collect and why.

1. Information We Collect

We collect only the minimum necessary information to provide safe medical care. This includes:

Personal Identity (Name, Age, Address)
Government ID (Aadhaar/PAN)
Medical & Psychiatric History
Current Medications
Emergency Contact Details
Digital Analytics (Anonymized)

2. How We Use Your Data

Your data is strictly used for clinical assessment, treatment planning, and admission formalities. We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may use fully anonymized data for internal research to improve our treatment methodologies.

3. Confidentiality Exceptions

We follow strict Doctor-Patient Confidentiality protocols. Your records are never disclosed without written consent, except in these specific legal scenarios:

  • Medical Emergencies requiring hospital transfer.
  • Court Orders or Legal Requirements.
  • Immediate threat of harm to self or others.

4. Data Security

We implement industry-standard security measures including 256-bit digital encryption, physical record locks, and restricted staff access protocols to protect your sensitive health data from unauthorized access.

5. Cookies & Tracking

Our website uses cookies to improve user experience and analyze site traffic. These cookies do not store personal medical information. You can choose to disable cookies through your browser settings, though this may affect site functionality.

6. Third-Party Sharing

To provide comprehensive care, we may share necessary medical data with trusted partners under strict confidentiality agreements:

  • Pathology Labs (for blood tests and diagnostics).
  • Partner Hospitals (for emergency care or specialized treatment).
  • Pharmacy Partners (for medication delivery).

7. Your Rights

As a patient or guardian, you have the right to:

  • Request access to your medical records.
  • Request corrections to inaccurate personal data.
  • Withdraw consent for optional data processing.