Terms &
Conditions
Please read these terms carefully before accessing our website or seeking admission at Viventia Foundation.
Agreement to Terms
By accessing this website and our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
1. Medical Disclaimer
This website is for informational purposes only and does not constitute medical advice.
⚠️ EMERGENCY WARNING: If you or a loved one is facing a medical emergency, unconsciousness, overdose, or severe withdrawal seizures, DO NOT use this website. Call an ambulance or visit the nearest hospital emergency room immediately.
2. Admission Policy
- Clinical Assessment: Admission is subject to a preliminary medical and psychological assessment. We reserve the right to refuse admission if the patient requires Intensive Care (ICU) facilities.
- Consent: A guardian or family member must sign the consent forms during admission. Voluntary patients must sign their own intake forms.
- Infectious Diseases: Patients must declare any contagious diseases prior to admission for isolation protocols.
3. Code of Conduct
To maintain a safe recovery environment, the following are strictly prohibited on our premises:
* Violation of these rules may result in immediate discharge from the program without refund.
4. Payments & Refunds
Treatment fees are payable in advance on a monthly or package basis.
- Refunds: Fees once paid are generally non-refundable, except in cases of medical emergencies requiring transfer to a hospital within 48 hours of admission.
- Additional Costs: Medicines, pathology tests, and external hospital visits are charged separately.
5. Limitation of Liability
While Viventia Foundation strives to provide the highest quality of care, recovery is a personal journey and outcomes vary. We do not guarantee a 100% cure as addiction is a chronic relapsing disease. We are not liable for relapse after discharge, although we provide alumni support to prevent it.