Legal Compliance

Terms &
Conditions

Please read these terms carefully before accessing our website or seeking admission at Viventia Foundation.

Agreement to Terms

By accessing this website and our services, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and patients of Viventia Foundation.

1. Medical Disclaimer

This website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

⚠️ EMERGENCY WARNING: If you or a loved one is facing a medical emergency, unconsciousness, overdose, or severe withdrawal seizures, DO NOT use this website. Call an ambulance or visit the nearest hospital emergency room immediately.

2. Admission Policy

  • Clinical Assessment: Admission is subject to a preliminary medical and psychological assessment. We reserve the right to refuse admission if the patient requires Intensive Care (ICU) facilities.
  • Consent: A guardian or family member must sign the consent forms during admission. Voluntary patients must sign their own intake forms.
  • Infectious Diseases: Patients must declare any contagious diseases prior to admission for isolation protocols.

3. Code of Conduct

To maintain a safe recovery environment, the following are strictly prohibited on our premises:

Alcohol & Drugs
Weapons
Violence
Sexual Misconduct
Unapproved Medicines
Gambling

* Violation of these rules may result in immediate discharge from the program without refund.

4. Payments & Refunds

Treatment fees are payable in advance on a monthly or package basis.

  • Refunds: Fees once paid are generally non-refundable, except in cases of medical emergencies requiring transfer to a hospital within 48 hours of admission (subject to administrative deductions).
  • Additional Costs: Medicines, pathology tests, personal toiletries, and external hospital visits are charged separately.

5. Personal Belongings

We strongly advise against bringing expensive items to the center.

  • Valuables: Cash, jewelry, and electronics must be deposited with the center administrator upon arrival. A receipt will be issued.
  • Liability: The management is not responsible for the loss or damage of any undeclared items kept in the patient's room.
  • Prohibited Items: Sharp objects, glass items, and outside food are not permitted.

6. Limitation of Liability

While Viventia Foundation strives to provide the highest quality of care, recovery is a personal journey and outcomes vary. We do not guarantee a 100% cure as addiction is a chronic relapsing disease.

We are not liable for any relapse that occurs after discharge. Alumni support is provided to aid in long-term sobriety, but the ultimate responsibility lies with the patient.

7. Governing Law & Jurisdiction

These Terms shall be governed by and defined following the laws of India. Viventia Foundation and yourself irrevocably consent that the courts of New Delhi, India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

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